Skyscanner Trains is a new product we're testing. It gives iPhone app users in the UK the ability to search and book train options. Skyscanner's trains product is powered by Trip.com. Unlike other train products, when you book a train on Skyscanner you won't pay any booking fee. If you have any questions about making a booking or about a booking you have already made, many answers can be found within Trip.com's FAQ pages here. You can also contact Trip.com directly via those pages:
As we’re still testing this product before rolling it out more widely, we’d love to hear your feedback on any non-booking aspects - please get in touch via the contact us button below and we'll get back to you as soon as possible.