When you select a flight on Skyscanner, we’ll redirect you to the airline or travel provider’s website to complete your booking.
If you’re seeing an error or having problems completing your booking on their website, contact the airline or travel provider directly for support. Skyscanner doesn’t manage their website or booking system, so we’re unable to resolve technical problems on their behalf.
Having problems with payment or checkout?
If you’re experiencing problems during payment, such as error messages or checkout failures, contact the airline or travel provider directly, as they manage the booking and payment process.
Common problems can include:
Payment errors
Session timeouts
Error messages during checkout
Problems completing the booking process
The airline or travel provider can check what happened and advise you on what to do next.
Need to contact the travel provider
Use our partner contact list to find contact details for the airline or travel provider you're trying to book with.