If you need to contact, phone or email customer service about your booking, it's important to know who you bought from first.
You'll find 1000s of travel agencies, airlines, hotels and car hire companies you can buy from through our site and app. We call them partners.
If you bought from one of these partners, you must contact them directly as they have all your booking details. You'll find their customer service contact number, email address and other ways to get in touch in your booking confirmation email.
Need help remembering who you booked with?
- Check your email for a booking confirmation - it should have been sent when you made your booking.
- Check your junk or spam folder for your booking confirmation email.
- If you are still looking for your booking confirmation and trying to figure it out, the best thing to do is check your payment card statement, which should show you the partner's name next to the payment.
- You can use the following link to find the partner's contact details.