Skyscanner is a travel search engine that helps you find the best travel options. You'll find 1000s of travel agencies, airlines, hotels and car hire companies you can buy from through Skyscanner. We call them travel providers.
If you have questions about changes, cancellations or refunds, you'll need to contact the travel provider you booked from directly. They'll have all the info about your booking and can usually help you with any questions.
Can't remember who you booked with?
Step 1) Check your email for a booking confirmation - it should have been sent to you when you made your booking.
Step 2) It's worth checking your junk or spam email if you can't find it.
Step 3) If you can't find your confirmation and you're still not sure, the best thing to do is check your bank statement, which should show the travel provider's name next to any charge.
We've put together this handy list to help you get in touch with the travel provider you booked with.