Skyscanner is a travel search engine that helps you find the best travel options. You'll find 1000s of travel agencies, airlines, hotels, and car hire companies you can book through Skyscanner. We call them travel providers.
Changing or cancelling your booking
Whether you can change or cancel your booking depends on the airline or travel provider's policy and the type of ticket you purchased. They can advise you on the options available, including any fees that may apply.
Changing the name on a booking
If you need to change the name on a booking, contact the airline or travel provider that manages your booking directly. Whether a name change is possible depends on their policy and the type of ticket you purchased.
Some providers may allow minor spelling corrections, while others charge a fee or don't allow name changes.
Can't remember who you booked with?
Step 1) Check your email for a booking confirmation - it should have been sent to you when you made your booking.
Step 2) It's worth checking your junk or spam email if you can't find it.
Step 3) If you can't find your confirmation and you're still not sure, the best thing to do is check your bank statement, which should show the travel provider's name next to any charge.
We've put together this handy list to help you get in touch with the travel provider you booked with.